Privacy Policy

Privacy Policy

Privacy Policy

1. General Information

Thank you for visiting our website and for your interest in our products. The protection of your personal data is important to us. Below, we inform you about how we process your personal data when you use our website.

The data controller for data processing on this website is:

Suisse Royale Boutique
Based In Basel
Email: info@suisseroyaleboutique.com

Our website is operated via Shopify:

Shopify

We use SSL/TLS encryption for the secure transmission of your data.

2. Collection and Storage of Personal Data when Visiting the Website

When you access our website, information is automatically transmitted by your device's browser to our website's server. This information is temporarily stored in so-called log files.

The following data, in particular, is collected:

  • IP address
  • Date and time of access
  • Pages visited
  • Browser type and browser version
  • Operating system
  • Referrer URL

The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR to ensure secure and trouble-free operation of the website.

3. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device.

We use:

  • Technically necessary cookies
  • Analysis and statistics cookies (if activated)
  • Marketing cookies (if activated)

Processing is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR or on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.

You can adjust your cookie settings at any time via the cookie banner.

4. Orders and Customer Account

If you place an order in our shop or create a customer account, we process the following data:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information
  • Order data

Processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the execution of the purchase contract.

5. Payment Providers

To process payments, we pass on the necessary data to the payment method you have chosen.

Depending on your selection, these may include:

  • PayPal
  • Klarna
  • Shopify Payments
  • Credit card providers

The data is only passed on for payment processing in accordance with Art. 6 para. 1 lit. b GDPR.

6. Shipping Service Providers

To deliver your order, we pass on the necessary data to shipping service providers.

These may include, for example:

  • DHL
  • DPD
  • UPS
  • FedEx
  • Swiss Post

The data transfer is exclusively for the purpose of contract fulfillment in accordance with Art. 6 para. 1 lit. b GDPR.

7. Contacting Us

If you contact us by email or contact form, the data you transmit will be stored to process your inquiry.

Processing is based on Art. 6 para. 1 lit. b GDPR or Art. 6 para. 1 lit. f GDPR.

8. Newsletter

If you subscribe to our newsletter, we will use your email address to send you information about our products and offers.

The registration takes place via a double opt-in procedure.

You can revoke your consent at any time with effect for the future.

9. Analysis and Marketing Tools

If activated, the following services may be used on this website:

  • Google Analytics
  • Google Ads Conversion Tracking
  • Facebook / Meta Pixel
  • Shopify Analytics

These services are only used based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.

10. Social Media

Our website may contain links to social networks, in particular:

When you click on these links, you will be redirected to the respective platform.

11. Storage Duration

We store personal data only for as long as is necessary for the respective processing purposes or as required by statutory retention periods.

12. Your Rights

You have the following rights:

  • Information about your stored data (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure of your data (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing (Art. 21 GDPR)
  • Revocation of given consent
  • Right to lodge a complaint with a data protection supervisory authority

13. Hosting by Shopify

Our website is hosted on Shopify's servers. Personal data may be processed in this context.

For more information, please refer to Shopify's privacy policy:

Shopify Privacy Policy