Terms and Conditions

Terms and Conditions

Terms and Conditions (T&Cs)

1. Scope

This website is operated by our online shop. By visiting our website and/or purchasing our products, you agree to the following General Terms and Conditions.

These terms apply to all users of the website, including visitors, customers, merchants, and content providers.

By using our website, you confirm that you have read, understood, and accepted these terms.

2. Use of the Website

By using this website, you confirm that you have reached at least the minimum age applicable in your country or have the consent of a parent or guardian.

It is prohibited to:

  • Use the website for unlawful purposes.

  • Violate any applicable laws or regulations.

  • Transmit viruses, malware, or harmful code.

  • Impair the security or functionality of the website.

In case of violations, we reserve the right to restrict or terminate access to our services at any time.

3. Products and Services

Certain products are available exclusively online and may be available only in limited quantities.

We strive to display product descriptions, images, and colors as accurately as possible. Nevertheless, minor deviations may occur due to different screen displays.

We reserve the right to:

  • Change or discontinue products at any time.

  • Limit sales territories.

  • Refuse or cancel orders.

4. Prices and Availability

All prices are subject to change without prior notice.

We reserve the right to adjust or discontinue products, services, or offers at any time.

Should a product have been offered due to technical errors or incorrect pricing, we reserve the right to cancel the order.

5. Orders

We reserve the right to refuse or cancel orders at our sole discretion.

The customer undertakes to provide complete and correct information when ordering, including:

  • Name

  • Delivery address

  • Billing address

  • Email address

  • Payment information

Incorrect or incomplete information may lead to delays or cancellations.

6. Shipping and Customs Fees

Some of our products are shipped directly by international shipping partners.

For deliveries outside the European Union or Switzerland, additional import duties, customs fees, or taxes may apply. These costs are to be borne by the customer and are beyond our control.

Delivery times are estimates and may vary due to customs clearance or transport delays.

7. Payment Processing

All payments are processed via secure and encrypted payment providers.

Credit card information is never transmitted or stored unencrypted.

We only accept the payment methods offered on our website.

8. Returns and Cancellations

Returns and cancellations are governed by our current return and cancellation policy.

Further information can be found on our "Returns & Refunds" page.

Statutory warranty rights remain unaffected.

9. External Links and Third Parties

Our website may contain links to third-party websites or services.

We assume no responsibility for the content, privacy policies, or services of external providers.

The use of such websites is at your own risk.

10. User Content and Reviews

If you post comments, reviews, or other content on our website, you confirm that:

  • You own the rights to the content.

  • The content does not violate any third-party rights.

  • The content does not contain any unlawful, offensive, or misleading statements.

We reserve the right to remove or edit content at any time.

11. Disclaimer of Liability

We strive to provide a website that is always available and error-free. However, we cannot guarantee that:

  • The website will be available at all times without interruption.

  • Content is complete, correct, or up-to-date.

  • Technical errors can be completely excluded.

The use of our website is at your own risk.

12. Indemnification

The user undertakes to indemnify our shop, as well as our employees, partners, and service providers, from all claims arising from a violation of these T&Cs or applicable laws.

13. Severability Clause

Should any provision of these T&Cs be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.

The invalid provision shall be replaced by a legally permissible provision that comes closest to the economic purpose.

14. Changes to the T&Cs

We reserve the right to change or amend these General Terms and Conditions at any time.

The current version will be published on this website.

By continuing to use our website after changes have been published, you agree to the updated terms.

15. Applicable Law

All legal relationships between the customer and our shop shall be governed by Dutch law, to the exclusion of international private law, to the extent legally permissible.

Mandatory consumer protection regulations of the customer's country of residence remain unaffected.

16. Contact

If you have any questions about these General Terms and Conditions, you can contact us at any time.

Email: info@suisseroyaleboutique.com

Date: June 2026